0

Delivery and Returns Information

RETURNS

If you are not entirely satisfied with your purchase, we're here to help, simply contact us to initiate a return within 30 days of your purchase.

To be eligible for a return and full refund, your item must be in the original packaging, unused and in the same condition that you received it.

The customer is responsible for the return cost of the package unless the return is due to a fulfilment error. We recommended using a tracked service as the package remains the customers responsibility until it has been delivered.

We only offer refunds onto the original payment method used to place the order.

We do not currently offer exchanges as part of the returns policy.

There are certain situations where only partial refunds are granted, such as (if applicable) any item not being returned in its original condition, or is damaged or missing parts for reasons not due to our error.

In the unlikely event that you do not receive your order after the stated delivery timeframe, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.

DELIVER TO

STANDARD DELIVERY

$9.45 AUD
  • Delivery may take 3-10 Working Days
  • Free Standard Delivery available for orders above $74 AUD

EXPRESS DELIVERY

$15 AUD
  • Estimated delivery 2-5 Working Days on orders placed before 2pm
Customs & Import Fees:

- AUS: All orders above $1000 AUD will be subject to import duties. This figure can vary depending on the value of the parcel, so please check with the Department of Home Affairs for more information.

STANDARD DELIVERY

10,15€
  • Lieferung in 3-5 Werktagen
  • Kostenlose Lieferung ab einem Bestellwert von 45€

BESCHLEUNIGTE LIEFERUNG

17.50€
  • Erwartete Lieferung in 1-2 Werktagen bei Bestellungen vor 14 Uhr

STANDARD DELIVERY

7.25€ EUR
  • Delivery may take up to 3-5 Working Days
  • Free Standard Delivery available for orders above 40€ EUR

EXPRESS DELIVERY

14.35€ EUR
  • Estimated delivery 1-2 Working Days on orders placed before 2pm

STANDARD DELIVERY

29 BGN
  • Delivery may take 4-10 Working Days
  • Free Standard Delivery available for orders above 80 BGN USD

EXPRESS DELIVERY

35 BGN
  • Estimated delivery 2-3 Working Days on orders placed before 2pm

STANDARD DELIVERY

$15.40 CAD
  • Estimated delivery 4-10 Working Days
  • Free Standard Delivery available for orders above $130CAD

EXPRESS DELIVERY

$35 CAD
  • Estimated delivery 2-3 Working Days
Customs & Import Fees: The customer is responsible for any additional shipping charges, duties and taxes as a a result of importing.

We highly recommend that you consult your country’s tax and duties requirements before purchase.

Customers are responsible for paying International Customs Charge, when applicable, which is not included with purchase.

STANDARD DELIVERY

14€ EUR
  • Delivery may take Up To 3-5 Working Days
  • Free Standard Delivery available for orders above 75€ EUR

EXPRESS DELIVERY

17,50€ EUR
  • Estimated delivery 1-2 Working Days on orders placed before 2pm

STANDARD DELIVERY

72.45 DKK
  • Levering kan tage op til 3-5 arbejdsdage
  • Gratis standardlevering for ordrer over 305 DKK

EXPRESS DELIVERY

129 DKK
  • Levering kan tage 1-2 arbejdsdage på ordrer, der er placeret før 14:00

STANDARD DELIVERY

$15 USD
  • Estimated delivery 4-10 Working Days
  • Free Standard Delivery on all orders above $100 USD

EXPRESS DELIVERY

$36
  • Estimated delivery 2-3 Working Days on orders placed before 2pm
Customs & Import Fees: The customer is responsible for any additional shipping charges, duties and taxes as a a result of importing.

We highly recommend that you consult your country’s tax and duties requirements before purchase.

Customers are responsible for paying International Customs Charge, when applicable, which is not included with purchase.

STANDARD DELIVERY

£11.45
  • Estimated delivery 4-10 Working Days
  • Free Standard Delivery available for orders above £35 GBP

EXPRESS DELIVERY

£15.15
  • Estimated delivery 2-3 Working Days on orders placed before 12pm

STANDARD DELIVERY

14,65€ EUR
  • Delivery may take Up To 3-5 Working Days
  • Free Standard Delivery available for orders above 45€ EUR

EXPRESS DELIVERY

17,70€ EUR
  • Estimated delivery 2-3 Working Days on orders placed before 2pm

STANDARD DELIVERY

11.90€ EUR
  • Delivery may take Up To 3-5 Working Days
  • Free Standard Delivery available for orders above 45€ EUR

EXPRESS DELIVERY

17, 35€ EUR
  • Estimated delivery 1-2 Working Days on orders placed before 2pm

LIVRAISON STANDARD COLISSIMO

7, 50€ EUR
  • Livraison estimée 3-5 jours ouvrables
  • Livraison Express gratuite pour les commandes supérieures à 45€ EUR

LIVRAISON EXPRESS COLISSIMO

15,30€ EUR
  • Livraison estimée 1-2 jours ouvrables pour les commandes passées avant 14h

STANDARD VERSAND

4,85€
  • Lieferung in 3-5 Werktagen
  • Kostenloser Versand ab einem Bestellwert von 45€

EXPRESS VERSAND

15,30€
  • Voraussichtliche Lieferung in 1-2 Werktagen bei Bestellungen vor 14 Uhr

STANDARD DELIVERY

12,85€ EUR
  • Delivery may take Up To 3-5 Working Days
  • Free Standard Delivery available for orders above 45€ EUR

EXPRESS DELIVERY

17.35€ EUR
  • Estimated delivery 2-3 Working Days on orders placed before 2pm

STANDARD DELIVERY

£23 GBP
  • Delivery may take 5-12 Working Days
  • Free Standard Delivery available for orders above £75 GBP

STANDARD DELIVERY

£7.99 GBP
  • Delivery may take 4-10 Working Days
  • Free Standard Delivery available for orders above £75 GBP

EXPEDITED DELIVERY

£23.58 GBP
  • Estimated delivery 2-4 Working Days on orders placed before 2pm
Customs & Import Fees: The customer is responsible for any additional shipping charges, duties and taxes as a a result of importing.

We highly recommend that you consult your country’s tax and duties requirements before purchase.

Customers are responsible for paying International Customs Charge, when applicable, which is not included with purchase.

STANDARD DELIVERY

7, 90€ EUR
  • Delivery may take 3-5 Working Days
  • Free Standard Delivery available for orders above 45€ EUR

EXPEDITED DELIVERY

14,50 EUR
  • Estimated delivery 2-3 Working Days on orders placed before 2pm
Due to Brexit, we highly recommend that you consult your country’s tax and duties requirements before purchasing since the customer is responsible for any additional shipping charges, duties and taxes as a result of importing. Customers are responsible for paying International Customs Charge, when applicable, which is not included with purchase.

STANDARD DELIVERY

₪ 74
  • Delivery may take 5-7 Working Days
  • Free Standard Delivery available for orders above ₪327  
Customs & Import Fees: The customer is responsible for any additional shipping charges, duties and taxes as a a result of importing.

We highly recommend that you consult your country’s tax and duties requirements before purchase.

Customers are responsible for paying International Customs Charge, when applicable, which is not included with purchase.

CONSEGNA STANDARD

€12 EUR
  • Consegna standard entro 3-5 Giorni Lavorativi
  • Consegna Standard Gratuita  per ordini superiori a €45 EUR

CONSEGNA ESPRESSA

€17.35 EUR
  • Consegna standard entro 1-2 Giorni Lavorativi per ordini effettuati prima delle 14:00

STANDARD DELIVERY

£17
  • Delivery may take 4-12 Working Days
  • Free Standard Delivery available for orders above £75 GBP

EXPRESS DELIVERY

£30
  • Delivery may take 2-3 Working Days on orders placed before 2pm

STANDARD DELIVERY

£9
  • Estimated delivery 4-10 Working Days
  • Free Standard Delivery available for orders above £65 GBP

$18 USD
  • Plazo de entrega estimado - 4-12 Días Hábiles
  • Entrega Estándar Gratuita para pedidos sobrepasando los $100 USD

ENTREGA EXPRÉS

$30 USD
  • Plazo de entrega estimado - 2-4 Días Hábilesen pedidos realizados antes de las 2 p.m.
Customs & Import Fees: The customer is responsible for any additional shipping charges, duties and taxes as a a result of importing.

We highly recommend that you consult your country’s tax and duties requirements before purchase.

Customers are responsible for paying International Customs Charge, when applicable, which is not included with purchase.

STANDARD DELIVERY

5,85 € EUR
  • Delivery may take Up To 2-3 Working Days
  • Free Standard Delivery available for orders above 45€ EUR

EXPEDITED DELIVERY

14,35€ EUR
  • Estimated delivery 1-2 Working Days on orders placed before 2pm GMT

STANDARD DELIVERY

17.15 NZD
  • Delivery may take 4-10 Working Days
  • Free Standard Delivery available for orders above $142 NZD
Customs & Import Fees: The customer is responsible for any additional shipping charges, duties and taxes as a a result of importing.

We highly recommend that you consult your country’s tax and duties requirements before purchase.

Customers are responsible for paying International Customs Charge, when applicable, which is not included with purchase.

STANDARD DELIVERY

150 NOK
  • Delivery may take 2-3 Days
  • Free Standard Delivery available for orders above 463 NOK

EXPEDITED DELIVERY

228 NOK
  • Estimated delivery 1-3 Working Days on orders placed before 2pm GMT

All orders above 350 NOK will be subject to import duties. This figure can vary depending on the value of the parcel, so please check with Norwegian Customs (Tolletaten) for more information.

STANDARD DELIVERY

7, 35€ EUR
  • Delivery may take Up To 3-5 Working Days
  • Free Standard Delivery available for orders above 45€ EUR

EXPEDITED DELIVERY

17, 50€ EUR
  • Estimated delivery 1-2 Working Days on orders placed before 2pm GMT

STANDARD DELIVERY

7, 65€ EUR
  • Delivery may take Up To 3-5 Working Days
  • Free Standard Delivery available for orders above 45€ EUR

EXPEDITED DELIVERY

17,35€ EUR
  • Estimated delivery 1-2 Working Days on orders placed before 2pm GMT

STANDARD DELIVERY

£17
  • Delivery may take 4-12 Working Days
  • Free Standard Delivery available for orders above £75 GBP

EXPEDITED DELIVERY

£30
  • Delivery may take 2-3 Working Days on orders placed before 2pm
Customs & Import Fees: The customer is responsible for any additional shipping charges, duties and taxes as a a result of importing.

We highly recommend that you consult your country’s tax and duties requirements before purchase.

Customers are responsible for paying International Customs Charge, when applicable, which is not included with purchase.

STANDARD DELIVERY

£12.50
  • Estimated delivery 4-10 Working Days
  • Free Standard Delivery available for orders above £40 GBP

EXPRESS DELIVERY

£15.15
  • Estimated delivery 2-3 Working Days on orders placed before 12pm

STANDARD DELIVERY

€14,00
  • Estimated delivery 4-10 Working Days
  • Free Standard Delivery available for orders above €45 GBP

EXPRESS DELIVERY

€17,00
  • Estimated delivery 2-3 Working Days on orders placed before 12pm

STANDARD DELIVERY

£5.50
  • Estimated delivery 2-5 Working Days
  • Free Standard Delivery available for orders above £40 GBP

STANDARD DELIVERY

£17
  • Estimated delivery 4-10 Working Days
  • Free Standard Delivery available for orders above £75 GBP

EXPRESS DELIVERY

£23
  • Estimated delivery 2-3 Working Days on orders placed before 12pm

ENTREGA ESTÁNDAR

€8 EUR
  • Plazo de entrega estimado - 3-5 Días Hábiles
  • Entrega Estándar Gratuita para pedidos sobrepasando los €45 EUR

ENTREGA EXPEDITADA

€17,35 EUR
  • Plazo de entrega estimado - 1-2 Días Hábiles en pedidos realizados antes de las 12 p.m.

STANDARD DELIVERY

105 SEK
  • Delivery may take 3-5 Working Days
  • Free Standard Delivery available for orders above 455 SEK

STANDARD VERSAND

15CHF
  • Lieferung in 2-3 Werktagen
  • Standard Versand kostet 10CHF
  • Kostenloser Versand ab einem Bestellwert von 48CHF
  • Alle anfallenden Zollgebühren oder Steuern sind bereits von uns bezahlt.

EXPRESS VERSAND

20CHF
  • Erwartete Lieferung in 1-2 Werktagen
  • Kosten 20CHF
  • Alle anfallenden Zollgebühren oder Steuern sind bereits von uns bezahlt.

 Achtung: Während Spitzenzeiten können Standardlieferungen etwas länger dauern.

* Der Mindestbestellwert ist nur für materielle Güter verfügbar. Wenn eine Geschenkkarte mit deiner Bestellung gekauft wird, trägt dies nicht zum Mindestbestellwert für die kostenlose Lieferung bei.

*In dem unwahrscheinlichen Fall, dass du deine Bestellung nicht innerhalb der angegebenen Lieferfrist erhältst, setz dich bitte innerhalb von 7 Werktagen mit uns in Verbindung.*

STANDARD DELIVERY

£3.99
  • Delivery takes 2 Working Days
  • Free Standard Delivery available for orders above £40

EXPEDITED DELIVERY

£6.95
  • Estimated delivery Next Working Day (Mon- Fri)
  • Order by 2pm Monday to Friday
  • Express orders placed on a Sunday will be delivered in 2 working days

Additional Information:

- A signature is not required for UK deliveries. You can request for your parcel to be left with your neighbour or in a safe place!

- We are unable to deliver on public holidays, any orders placed on a public holiday will be dispatched the following working day.

- The free threshold is only available for tangible goods, if a gift card is purchased with your order, this will not contribute to the free shipping threshold.

STANDARD DELIVERY

$8 USD
  • Estimated delivery 4-7 Working Days
  • Free Standard Delivery available for orders above $55 USD

EXPRESS DELIVERY

$10.70 USD
  • Estimated delivery 2-3 Working Days

Additional Information:

- Shipping to APO boxes and military addresses: Due to military handling time, delivery to some destinations could take up to 30 days or more.

STANDARD DELIVERY

$16.15 USD
  • Estimated delivery 4-10 Working Days
  • Free Standard Delivery available for orders above $100 USD

EXPRESS DELIVERY

$30.45 USD
  • Estimated delivery 2-3 Working Days on orders placed before 12pm
Customs & Import Fees: The customer is responsible for any additional shipping charges, duties and taxes as a a result of importing.

We highly recommend that you consult your country’s tax and duties requirements before purchase.

Customers are responsible for paying International Customs Charge, when applicable, which is not included with purchase.